How we handle your information
GoldStars Sports Coaching is committed to protecting your privacy. This policy explains what information we collect, how we use it and the choices you have.
Esher, Surrey · Ages 4–11
This Privacy Policy applies to the GoldStars Sports Coaching website and the services we provide, including holiday camps, football coaching, girls’ football and team and school training. By using our website or booking a session, you agree to the practices described here.
Who we are
GoldStars Sports Coaching provides holiday camps and sports coaching for boys and girls aged 4–11 in Esher, Surrey. For any questions about this policy or your personal information, please contact us at info@goldstarssports.com or on 07485 214 883.
Information we may collect
- Contact details you give us, such as your name, email address and telephone number, when you complete an enquiry form, book a place or get in touch.
- Details needed to arrange and deliver coaching, such as your child’s name, age or school year group and any information you share so we can support them safely.
- Messages and details you provide by email, telephone or WhatsApp when you contact us.
- Basic technical information from your visit to our website, such as browser and device type.
How we use your information
- To respond to your enquiries and provide information about our camps and coaching.
- To process and manage bookings for holiday camps and coaching sessions.
- To arrange and deliver coaching safely and appropriately for each child.
- To communicate with you about sessions, bookings and related matters.
We do not sell your personal information to third parties.
Booking and enquiry forms
Our enquiry and booking forms are provided by an external service. When you submit a form, the information you enter is handled by that provider and shared with GoldStars to help us respond to your enquiry and manage your booking. Please avoid sending sensitive information that is not needed to make an enquiry or booking.
How long we keep your information
We keep your information for as long as needed to provide our services and to respond to your enquiries, and for a reasonable period afterwards to meet our record-keeping responsibilities. We do not keep personal information for longer than is necessary.
Sharing your information
- With the external provider that hosts our booking and enquiry forms, as needed to receive and manage your submission.
- Where necessary to deliver a session at a venue, such as a school or sports club, we may share the details required to arrange and run that session.
- Where we are required to do so by law or to protect the safety and welfare of children in our care.
Your rights
You have the right to ask what information we hold about you, to request a copy, and to ask us to correct or delete information that is no longer needed. To exercise any of these rights, please contact us at info@goldstarssports.com or on 07485 214 883.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact GoldStars Sports Coaching at info@goldstarssports.com or on 07485 214 883. You can also reach us on WhatsApp using the number above.
Need to get in touch?
If you have any questions about how we handle your information, we’re happy to help. Send us an enquiry and we’ll get back to you.